Knowledge Base

Wire Transfer/EFT Payment Approval Process and Account Reflection Time: Detailed Guide

When you make a payment via wire transfer or EFT, how long it takes for the transaction to be approved and reflected in your account is a crucial matter that directly affects your order process. In this guide, we will examine in detail all stages of the wire transfer/EFT payment process, waiting times, and possible delay situations.

How Does the Wire Transfer/EFT Payment Process Work?

When you make a payment via wire transfer or EFT in the LivaProxy system, the transaction goes through the following steps:

• Payment Instruction: After creating an order, you perform your bank transaction from the moment you receive the payment instruction along with our account details.
• Bank Processing Time: Your wire transfer or EFT transaction is processed by your bank and transferred to the recipient account. This time may vary depending on the banks.
• Payment Notification: You can notify your payment by uploading your payment receipt through the system or communicating through support channels.
• Manual Approval: Our finance team checks the payments received in our bank account and processes them manually in the system.
• Account Reflection: The approved payment amount is reflected in your account as credit or your order is activated.

Normal Payment Approval Time

Under standard conditions, your wire transfer/EFT payments are approved within the following timeframes:

• During Business Hours: After your payment reaches our account via your bank, it is usually approved within 1-3 hours.
• Outside Business Hours: Payments made during night hours or weekends are checked and approved during business hours on the next business day.
• Bank Holidays: Since banks do not operate on official holidays, payment transfers may not occur, and in such cases, the approval time may be extended.

Submitting your payment receipt by opening a support ticket or through our WhatsApp support line can help speed up the verification process.

Reasons for Payment Approval Delays

In some cases, your payment approval process may take longer than expected. The main reasons for these delays are:

Interbank Transfer Time

Wire transfer/EFT transactions made between different banks may take longer than transfers within the same bank. Especially for some interbank transfers, delays of up to 24 hours may occur.

Incomplete or Incorrect Payment Notification

If there is missing information on your payment receipt or incorrect amount notification, it becomes difficult for our finance team to match your payments, and the verification time extends.

Busy Periods

During campaign periods or busy times such as the beginning or end of the month, payment verification times may be longer than usual. Since our finance team checks all payments in order, you may wait in the transaction queue.

Technical Issues

Rarely occurring system issues or technical problems on the bank side can affect the payment approval process. In such situations, our team tries to resolve the issue as quickly as possible.

What Should You Do If Your Payment Is Delayed?

If your payment has not been reflected in your account despite a reasonable time passing after making the payment, you can follow these steps:

• Check the Payment Receipt: Make sure that your wire transfer/EFT transaction was successfully completed and sent to the correct account.
• Open a Support Ticket: Create a new request through the support ticket section on our website, attach your payment receipt, and report the situation.
• WhatsApp Support Line: In urgent cases, you can contact our team via our WhatsApp support line (+90 850 503 00 59).
• Share Payment Information: Clearly stating the sender's name and surname, transfer amount, date, and time information speeds up the verification process.

Post-Payment Transactions

Transactions that occur after your payment is approved:

Account Credit Loading

If you made a payment to load credit to your account balance, the approved amount is added directly to your account and becomes immediately available for use.

Order Activation

If you made a payment for a specific product order, after the payment is approved, your order is automatically processed and service delivery begins.

Email Notification

When the payment is approved, an email notification is automatically sent by the system. It is recommended that you check your email regularly.

Wire Transfer/EFT Payment Tips

Things to pay attention to for a smooth payment process:

• Fill in the Description Field: Writing your username or order number in the description section when making a wire transfer/EFT makes it easier to match payments.
• Send the Exact Amount: Send the order amount completely and exactly. Partial payments may prolong the transaction process.
• Keep the Receipt: Be sure to save your payment receipt and keep it ready to share when necessary.
• Consider Business Hours: If possible, making your payment during business hours can help you get approval on the same day.

Alternative Payment Methods

Besides wire transfer/EFT, there are payment options with faster approval processes:

• Credit Card: The fastest payment method with instant approval and automatic processing.
• Virtual POS: You can perform transactions that are instantly approved through online payment systems.
• Cryptocurrency: A modern payment alternative that is automatically approved after blockchain verification.

Frequently Asked Questions

When will my weekend payment be approved?

Wire transfer/EFT transactions made on weekends are checked and approved during business hours on Monday. Due to banks not operating on weekends, the transfer transaction takes place on Monday.

I made a payment but it's not reflected in my account, what should I do?

First, check your payment receipt and make sure the transaction was successful. Then open a support ticket and share your receipt. Our team will check your payment and reflect it to your account.

I sent money to the wrong account, what happens?

If you made a payment to an account other than LivaProxy account details, immediately share this situation with your bank and try to cancel the transaction. LivaProxy is not responsible for payments made to other accounts.

Payment approved but my service hasn't started?

After the payment is approved, order processing starts automatically. If your service hasn't started, check the order status from your customer panel or contact our support team.

Conclusion

Wire transfer/EFT payment method is a secure and widely used payment option. Under normal conditions, your payment is approved within 1-3 hours and reflected in your account. Thank you for your understanding in case of possible delays, our team meticulously checks all payments and processes them as quickly as possible. In case you experience any issues, our 24/7 support channels are ready to assist you.